You will have 30 calendar days after your order’s delivery in which to make a return.

We want to allow you to track your orders at any time. As such, when we ship your order, you’ll receive a confirmation email with a link to track your order directly.

You can also visit the “Order tracking” section to check the status of your order.

If you have any questions or need to add more information for your order’s delivery, please get in touch. If the information has not been updated, check again after 24 hours to allow the courier to remotely manage your shipment. 

To return your jewel(s), please enter into our “Returns center”.

Your request will be accepted within 24 - 48 hours. You will then receive all the instructions to follow by email. Check here the return options based on your geographical area: - Europe  Outside Europe

You will have 30 calendar days after your order’s delivery in which to make a return.

You will have 30 calendar days after your order’s delivery in which to make a return.

You will have 30 calendar days after your order’s delivery in which to make a return.

You will have 30 calendar days after your order’s delivery in which to make a return.